GENERAL CONTRACTUAL CONDITIONS

GTC

These General Terms and Conditions (hereinafter referred to as the GTC) contain the terms and conditions of the Customer’s use of the services available on the ajándékbázis.hu website (hereinafter referred to as the Website). We kindly ask you to read the General Terms and Conditions, because by placing your order you declare that you are aware of, are bound by and accept the General Terms and Conditions and that you acknowledge that your order is subject to payment. In case you do not agree with the content of these GTC, you are not entitled to view the contents of the webshop and place an order.

The processing of the customer’s personal data is governed by the Privacy Policy, which is available directly from the main page or via the following link.

The technical information necessary for the use of the Website, which is not included in these GTC, is provided in the information available on the Website.

The language of the contract is Hungarian.

The Customer expressly acknowledges that the confirmation of the order with a printed serial number or code constitutes a written contract, which will be filed by the Service Provider, so that it can be accessed and viewed afterwards.

The Service Provider is not subject to any code of conduct.

Other conditions apply to the commissioning of professional, advertising, industrial photographers or other professional photographers for the development of images, only if they have been agreed in writing with the laboratory that carried out the development.

By using the Website, the Customer acknowledges and accepts the following:

§1 SUPPLIER

Company name: Wulda Creative Kft

Seat/location: 9917 Halogy, Petőfi S. u 126/1

Tax number: 25195275-2-18

Company registration number: 18-09-112512

Name of the company court issuing the company registration number: the company court of the Metropolitan Court of Budapest

Email: info@giftor.hu

Phone: +36-1-4450235

Contact person name: Takó Zoltán

Monday-Sunday: 7:00-15:00

Details of the Intermediary Service Provider providing the hosting service:

Company name: ELIN.hu Informatikai Szolgáltató és Tanácsadó Kft.

Address:9024 Győr, Déry T. u. 11.

Cégjegyzékszám:08-09-016359

Adószám:14315754-2-08

Phone:+36 70 297 4811

Email: info@elin.hu

§ 2 BUYER

The Customer is any person who, by placing an order electronically at the official premises of Wulda Creative Kft or at the customer contact points of Wulda Creative Kft in person or by using the website www.giftor.hu (hereinafter referred to as the Website), uses the services of Wulda Creative Kft for the purchase of digital images on paper and souvenirs or other services provided by Wulda Creative Kft under the conditions set out in these GTC.

§ 3 SUBJECT MATTER OF THE CONTRACT

The production of digital photographs sent by the Customer to the Service Provider via the applications on the website www.ajandekbazis.hu (hereinafter referred to as the Website) and, on a case-by-case basis, the provision of additional services related thereto (hereinafter referred to as the Goods), as well as the ordering and delivery of additional services provided by Wulda Creative Kft.

§ 4 PURCHASING ON THE WEBSITE

4.1. Registration

Much of the content of the Website is available to all Customers without registration. However, some services, such as shopping, require registration (and then login), so a valid registration is a prerequisite for shopping on the Website. The Customer can register by clicking on the “Register now” menu item on the website, where he/she is required to provide the following data to the Service Provider: e-mail address, password, surname, first name, billing data, address, telephone number.

The Service Provider will inform the Customer by e-mail of the success of the registration.

The Customer is entitled to cancel his/her registration at any time by sending an e-mail to info@ajandekbazis.hu. Upon receipt of the message, the Service Provider shall immediately ensure that the registration is deleted. Customer Customer data will be removed from the system immediately after the deletion; however, this does not affect the retention of data and documents related to orders already placed, and does not result in the deletion of these data. Once removed, it is no longer possible to restore the data.

The Customer shall be solely responsible for keeping the Customer’s access data (in particular the password) confidential. If the Customer becomes aware that the password provided during registration has been accessed by an unauthorised third party, he/she shall immediately change his/her password, and if it is suspected that the third party is misusing the password in any way, he/she shall notify the Service Provider at the same time.

The Customer undertakes to update the personal data provided during registration as necessary to ensure that they are up-to-date, complete and accurate.

4.2. To order

Processing the order

Orders are processed from 7 am to 3 pm on working days. Of course, customers can place their order outside this period and it will be processed the next working day.

Fulfilling the order

The Seller will inform the Buyer in advance of the cost of delivery during the Order placement process and on the dedicated interfaces of the Website. The Seller will inform the Buyer in advance of the expected date of delivery of the Products, but notifications and communications relating to the delivery of the Products, in particular the expected date of delivery, are for information purposes only and do not become part of the contract. On this basis, neither the Seller nor the Buyer may claim damages from the other party in the event of failure or omission of the statements and information provided in connection with the delivery.

Ordering personalised objects

After selecting the product category on the product page and clicking on the “Order” button, the Customer has the possibility to enter personal texts and images and order the desired product.

By clicking on the desired menu, the Customer can select the type of print, decoration, gift, calendar, etc. from the available options. Once the Customer has chosen, they must click on the “Order” button and then upload their images and choose what kind of paper, size, etc. requests the product. Once you have done this, you can click on the “Shopping Cart” button, which will take you to the shopping cart page. Here you can check the contents of your basket. If everything is in order, you will need to log in to your account by clicking on “Next step, Log in”, or if you have not yet registered, you can do so here. In case of registration, you must provide, in accordance with 4.1. the data specified in point (a). Once you have registered, click on “”Next step, payment method” to select the payment method by clicking on one of the icons shown. At the top of the table that appears, you must also select the delivery method.

Depending on the delivery method you choose, you can proceed with the order process:

Home delivery, selection or personal collection. Click on the “Payment method” button to choose how you want to pay (Visa, Mastercard, Maestro, Cash on delivery) and then check your billing address. By clicking on the “Check order” link, you will get to the summary of your order. Here you can view your order basket in total. After accepting the GTC, you can validate your order by clicking on the “Submit Order” button.

Pick-up in person: click on “select local representation” to choose from our pick-up points. By clicking on the “Check order” link, you will get to the summary of your order. Here you can view your order basket in total. After accepting the GTC, you can validate your order by clicking on the “Submit Order” button.

4.3. Price of products

The purchase price of the products displayed on the Website is indicated inclusive of VAT and other public charges. The purchase price of the products includes the cost of delivery or personal collection. No extra packaging costs will be charged. The delivery charge will be added to the price of the product(s) at the end of the purchase, depending on the delivery method chosen by the Customer.

The base prices of the products are displayed in Hungarian Forint (HUF) and in several currencies EUR, (euro), RON (Romanian Lei), CZK (Czech Koruna) according to the prices set in the country.

The Service Provider reserves the right to change the prices of the products that can be ordered on the Website, with the modification taking effect at the same time as the publication on the Website. The change will not affect the purchase price of products already ordered.

If the Service Provider, despite all due care, displays an incorrect price on the Website, in particular a price of “0” Ft or “1” Ft that is obviously incorrect, e.g. significantly different from the well-known, generally accepted or estimated price of the product, or a “0” Ft or “1” Ft price due to a system error, the Service Provider is not obliged to deliver the product at the incorrect price, but may offer to deliver the product at the correct price, in the knowledge of which the Customer may withdraw from the purchase.

4.4. Correcting data entry errors

At any stage of the order and until the order is sent to the Service Provider, the Customer has the possibility to correct data entry errors on the Website at any time, either in his/her account (modification of Customer data) or in the order interface (e.g. deleting a product from the shopping cart by clicking on the “x” button). Data entry errors include, for example, entering the wrong quantity, placing the wrong product in the shopping cart and then deleting the product from the cart, making a mistake in the order details, etc. (e.g. delivery address). During the ordering process, the consumer has the possibility to correct/delete the data entered at any time. If you have already proceeded to the form you wish to correct, but have not yet finalised the order, it is advisable to click on the back button of your browser until the page you wish to visit appears, where the consumer can make the change.

4.5. Binding offer, confirmation

The receipt of the offer sent by the Customer will be confirmed by the Service Provider to the Customer without delay by an automatic confirmation e-mail, which will contain the data provided by the Customer during the purchase or registration (billing and shipping information), the order ID, the date of the order, the list of items belonging to the ordered product, the quantity, the price of the product, the shipping cost and the final amount to be paid. If the Customer has already sent his/her order to the Service Provider and notices an error in the data contained in the confirmation e-mail, he/she must notify the Service Provider within one day in order to correct the data.

The Customer is exempted from the obligation to make an offer if he/she does not receive a confirmation e-mail from the Service Provider without delay (within 48 hours). An incorrect e-mail address or e-mails caught in the spam filter do not exempt the buyer from being bound by the offer.

This confirmation e-mail is deemed to be acceptance of the offer made by the Customer, which creates a valid contract between the Service Provider and the Customer.

The order shall be deemed to be a contract concluded by electronic means and shall be subject to the provisions of the Civil Code 2013. V of 2001, Act on certain aspects of electronic commerce services and information society services of 2001. CVIII. are governed by the law. The contract is governed by the detailed rules of contracts between consumers and businesses under Government Decree 45/2014 (II.26.) Regulation and takes into account the provisions of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights.

4.6. Payment

Cash on receipt of the goods at the place of business: if payment is made on receipt of the goods, the Customer shall pay the purchase price of the goods in cash to the Service Provider or its agent at the Service Provider’s place of business. Cash payment is only possible in Hungarian Forint (HUF). The Customer is entitled to receive the product after payment.

By credit card: the total amount of the order can be paid immediately through the credit card system of B-Payment Zrt. Also through the e-Money system. The system uses a secure channel and is automatic. Only the card details provided by the Merchant for the payment transaction will be received on the payment page with 128-bit SSL encryption. The Bank does not receive any information from the Service Provider about the personal data relating to the order and the content of the purchase. On the other hand, the Service Provider is also not informed about the data content of the payment page, which can only be accessed by the Bank’s service provider. You will be informed of the result of the transaction on the bank’s website after payment. For payment by card, the Customer’s internet browser must support SSL encryption. The amount paid as the total amount of the order is immediately blocked in the Customer’s current account. Payment by credit card can be made through the bank service provider B-payment Zrt or Barion Zrt. server via a website encrypted with strong (128-bit) SSL technology, so your banking details are guaranteed not to be disclosed to unauthorised parties over the Internet. If you have questions or comments about online payments, please call our customer service. The service provider does not store the data generated and obtained during the order process, i.e. the name of the cardholder or the ordering party may only be used for the purpose of carrying out the transaction authorised by the cardholder. The provider does not hold any other data generated during the transaction.

The Service Provider shall not be liable for any damages resulting from the use of the password by a third party due to the Customer’s fault. The Customer declares that he/she will not claim back the value of the services ordered and provided. The Service Provider does not assume any liability, refund or reimbursement for damages resulting from incorrect or erroneous data entry or order typing due to the fault of the Customer. The service provider is not liable for any damages caused by the provision of incorrect data, and will investigate and handle reported complaints as soon as possible.

Acceptable credit card types: VISA, MASTERCARD, MAESTRO

By bank transfer Directly to the service provider’s Account.

WISE: to the operator’s WISE account.

Paypal: to the provider’s paypal account.

4.7. Account

The Service Provider shall provide the Customer with a printed invoice together with the products, as proof of payment, at the point of delivery of the ordered products or in case of personal collection.

4.8. Shipping

The Service Provider will deliver the parcel to the delivery address provided by the Customer using GLS, Express One Courier Service and Hungarian Post logistics. Orders placed on the Website are delivered between 08:00-16:00 Monday-Friday. If the Customer is not at the address during this period, it is advisable to specify a delivery address where the Customer can pick up the ordered product during the delivery period.

If the Customer is not at the delivery address provided by him/her during the ordering process and the parcel cannot be picked up, the courier will attempt to deliver the parcel twice more.

The receipt of the product from the courier or the signing of the receipt document constitutes acceptance of the product, and the buyer is obliged to check the packaging for damage upon receipt. If you notice any damage to the packaging or unauthorised opening, you must ask the courier for a report. The service provider can only accept damage claims that can be found on the packaging. Damage to the packaging is not the responsibility of the service provider, but must be reported to the soldering service provider by e-mailing the soldering service provider’s contact details.

Any damage, defects or quality faults found after opening the parcel must be reported to the service provider within 48 hours of receipt. The service provider will repair or replace any deficiencies and quality defects within 72 hours on working days at the latest.

You should only order the products you want if you can pay the delivery company for them on receipt of the parcel. In the case of returned parcels that have not been accepted, the Service Provider shall charge the Customer for the return shipment, and may only resend the parcel if the Customer pays the amount of the parcel in advance.

4.8.1. Transport costs

The cost of delivery of the products varies depending on the product and size, more information about which the Customer can find out via the following link: https://ajandekbazis.hu/szallitasi-ido-es-dijak/

4.8.2. Delivery deadline

The delivery time of your order is 1-10 working days, depending on the type of product and the chosen solution.

Unless otherwise agreed by the Parties, the Service Provider is obliged to provide (deliver) the product to the consumer without delay after the conclusion of the contract, but no later than thirty days.

In the event of a delay on the part of the Service Provider, the Customer who is a consumer is entitled to set a grace period. If the Supplier does not perform within the grace period, the consumer has the right to withdraw from the contract.

The Consumer may withdraw from the contract without notice if.

a) the Service Provider has refused to perform the contract; or

(b ) the contract should have been performed at the time agreed by the parties or by reason of the recognisable purpose of the service, and not at any other time.

4.9. Personal receipt

The Customer may also collect the ordered products in person at the Service Provider’s premises selected during the ordering process. The Service Provider will notify the Customer by telephone or e-mail of the earliest time of receipt of the product.

§ 5 Complaints

The customer may submit a complaint to the service provider about a defect in the product. Complaints can be made by email to info@ajandekbazis.hu, indicating the customer details, order number and the exact cause of the error, if possible with photos.

You can return the product to the company’s head office for inspection or replacement.

Return address: giftbase.hu 9917 Halogy 126/1 Hrsz

The service provider will investigate the received product and or complaints within 30 days at the latest and if it is a fault attributable to the service provider, will replace the product with a faultless product.

Defects attributable to the service provider: damage to the product, quality defects, the service provider has prepared the product with a different wording than the customer requested in the order, the product is not the same as the product shown in the pictures in the online store and the service provider did not inform you about it in advance, other defects affecting the quality of the product.

The company is not responsible for orders that are mistakenly, erroneously, wrongly or incorrectly placed by the customer, and will prepare the production product mix based on the data in the order. The cost of the remanufacture of the products thus manufactured shall be reimbursed by the customer.

If the service provider is responsible for the fault, the service provider shall immediately replace the product within 3 working days after the investigation.

If the product is found to be not defective, the cost of returning the product is charged to the customer and can be paid by bank transfer or cash on delivery.

5.1 Right of withdrawal

The Consumer shall not have the right of withdrawal in the case of a product that is not prefabricated, which has been produced by the Service Provider on the basis of the Consumer’s instructions or at the express request of the Consumer, or in the case of a product that is clearly personalised for the Customer.

The Wulda Crative Ltd. It creates, prints, decorates, decorates, paints, engraves and compiles orders exclusively on the basis of individual orders, which are always clearly personalized according to the instructions and orders of the customer.

5.2 Cancellation conditions

When placing an order, the service provider shall impose specific cancellation conditions, of which the customer shall be informed in advance and the order can only be accepted after the customer has read and accepted the conditions.

A footnote accepting the cancellation conditions made by the customer will be included in each order.

The service provider does not check the correctness of the texts, images and graphic materials provided in the order, the copyright of the visual materials is the responsibility and property of the customer, after the order is completed, the visual materials are automatically deleted from its own system after 12, text and graphic materials after 24 months.

§ 6 WARRANTY

6.1. Accessories warranty

In the event of defective performance by the place of receipt or the Service Provider, the Customer may assert a warranty claim against the Service Provider. In the case of a consumer contract, the Customer may assert warranty claims for product defects that existed at the time of delivery of the product during the limitation period of 1 year from the date of receipt. After the two-year limitation period, the Customer can no longer enforce his/her warranty rights.

In the case of a contract concluded with a non-consumer, the rightful claimant may enforce his/her warranty claims within a limitation period of 1 year from the date of receipt.

The Customer may, at his/her option, request repair or replacement, unless the fulfilment of the request chosen by the Customer is impossible or would involve disproportionate additional costs for the Service Provider compared to the fulfilment of his/her other request. If the Customer did not or could not request the repair or replacement, the Customer may request a proportionate reduction of the consideration or the Customer may have the defect repaired or replaced by another party at the expense of the Service Provider or, in the last resort, may withdraw from the contract. No withdrawal due to a minor defect.

The Customer may switch from one warranty right to another, but must bear the cost of the switch, unless it was justified or the Service Provider gave a reason for it.

The Customer is obliged to notify the Service Provider of the defect immediately after its discovery, but not later than within two months of the discovery of the defect.

The Customer may assert a warranty claim directly against the Service Provider.

Within six months from the date of performance of the contract, no other condition for the enforcement of the warranty claim other than the notification of the defect is required if the Customer proves that he/she purchased the product from the Service Provider (by presenting the invoice or a copy of the invoice). In such a case, the Service Provider shall be exempted from the warranty only if it rebuts this presumption, i.e. proves that the defect in the product occurred after delivery to the Customer. If the Service Provider can prove that the cause of the defect is attributable to the Customer, the Service Provider is not obliged to accept the Customer’s warranty claim. However, after six months from the date of performance, the Customer is obliged to prove that the defect detected by the Customer was already present at the time of performance.

If the Customer asserts a warranty claim in respect of the part of the product that can be separated from the product in respect of the defect indicated, the warranty claim shall not be deemed to be asserted in respect of the other parts of the product.

The Customer is obliged to notify the Service Provider of the defect immediately after its discovery, but not later than within two months of the discovery of the defect.

The Customer may assert a warranty claim directly against the Service Provider.

6.2. Product Warranty

In the event of a defect in the product (movable good), the buyer who is a consumer may, at his/her option, 6.1. may exercise the rights or make a product warranty claim as set out in point (a).

However, the customer does not have the right to claim both a warranty for accessories and a product warranty for the same defect at the same time. However, in the event of a successful product warranty claim, the Customer may assert his warranty claim for the replaced product or repaired part against the manufacturer.

As a product warranty claim, the Customer may only request the repair or replacement of the defective product. The Customer must prove the defect of the product in the event of a product warranty claim.

A product is considered to be defective if it does not meet the quality requirements in force when it was placed on the market or if it does not have the characteristics described by the manufacturer.

The Customer may assert a product warranty claim within two years of the product being placed on the market by the manufacturer. After this time limit, you lose this right. The Customer must notify the manufacturer of the defect without delay after discovering it. An error communicated within two months of its discovery shall be deemed to have been communicated without delay. The consumer is liable for any damage resulting from the delay in communication.

The Customer may exercise his/her product warranty claim against the manufacturer or distributor (Service Provider) of the movable item.

The manufacturer, distributor (Service Provider) is only exempted from its product warranty obligation if it can prove that:

– manufactured or marketed the product for purposes other than its business, or

– the defect was not detectable according to the state of science and technology at the time it was placed on the market, or

– the defect in the product results from the application of a legal or regulatory requirement.

The manufacturer or distributor (Service Provider) only needs to prove one ground for exemption.

6.3. Good standing

The Service Provider does not sell products that are not covered by the mandatory warranty for certain consumer durables pursuant to Decree 151/2003. (IX. 22.) Korm. would be covered by the Regulation.

6.4. Enforcement of warranty claims

The Customer may enforce his/her warranty claims:

For home delivery:

Name: Wulda Creative Kft

Phone: +36-1-445 02 35

E-mail: info@ajandekbazis.hu

In the case of personal collection at the collection point/shop.

§ 7 ENFORCEMENT OPTIONS

7.1. Where, when and how to lodge a complaint

If the Service Provider does not consider the complaint made by the Customer to be justified, it shall justify it and send it to the Customer in writing, and shall inform the Customer in writing of the complaint handling options available to it, depending on the nature of the complaint. The Service Provider is obliged to provide the headquarters, telephone, Internet and mailing addresses of the competent conciliation body of the Customer’s place of residence or domicile.

The Customer may submit complaints about the product or the Service Provider’s activities to the following contact details:

Postal address: Wulda Creative Kft 9917 Halogy, Petőfi S. u 126/1

Phone number: +36-1-445 02 35

E-mail: info@ajandekbazis.hu

Contact details of the competent Regional Inspectorate:

Name of the Regional Inspectorate General:

Department of Transport, Technical Licensing, Metrology and Consumer Protection

The postal address of the head office of the Regional Inspectorate is 9701 Szombathely, Pf. 29

Address: 9700 Szombathely Wesselényi Miklós street 7. under number

Telephone number of the Regional Inspectorate: 94/ 505-220, 94/ 505-219

E-mail address of the Regional Inspectorate General: fogyasztovedelem@vas.gov.hu

Customer service

Monday: 8.00-12.00
Tuesday, Wednesday: 8.00-12.00 and 13.00-15.00
Thursday: 13.00-15.00
Friday: 08.00-12.00

National Authority for Data Protection and Freedom of Information

Postal address: 1530 Budapest, Pf.: 5.

Phone: +36 -1-391-1400

Fax: +36-1-391-1410

E-mail: ugyfelszolgalat@naih.hu

You may also submit complaints about the activities of the online store or the products distributed by the online store to the operator of the online store by e-mail or by post. If the online store also has a shop, we may also communicate your complaint to the Service Provider in person. The Service Provider is obliged to reply to the complaint received by e-mail or post in writing and send it to the customer within 30 days.

The Service Provider shall, if it has the opportunity, remedy the verbal complaint immediately. If the immediate resolution of the verbal complaint is not possible, due to the nature of the complaint, or if the Customer does not agree with the handling of the complaint, the Service Provider shall keep a record of the complaint for five years, together with the substantive response to the complaint.

The Service Provider shall provide a copy of the report to the Customer on the spot in the case of a verbal complaint communicated in person (at the place of business) or, if this is not possible, in accordance with the rules for written complaints detailed below;

In the case of a verbal complaint communicated by telephone or other electronic communication service, the Service Provider shall send a copy of the report to the Customer no later than the time of the substantive reply.

In all other cases, the Service Provider will proceed according to the rules for written complaints.

Complaints recorded by telephone or other means of communication will be provided with a unique identifier by the Service Provider, which will simplify the retrieval of the complaint in the future.

The Service Provider shall reply to the complaint received in writing within 30 days. The measure shall be deemed to be postage for the purposes of this contract.

If the complaint is rejected, the Service Provider will inform the Customer of the reasons for the rejection.

7.2. Other enforcement options

If any consumer disputes between the Service Provider and the Customer are not resolved in negotiations with the Service Provider, what legal remedies are available to the Customer:

– Complaining to the consumer protection authority

– Initiation of conciliation panel proceedings

The conciliation body of the place where the service provider is establishedt: Conciliation Board attached to the Chamber of Commerce and Industry of Vas County

Address: 9700 Szombathely, Honvéd tér 2. 0.

Phone: +36 94 312-356

E-mail: bea@vmik.hu

Consumer Protection Authority

Consumers should report their consumer protection complaints to the consumer protection staff of the nearest competent district office to their place of residence. Once the complaint has been dealt with, the official procedure will be followed if necessary. The tasks of the second level authority, previously carried out by the National Office for the Protection of the Environment, were transferred to the Pest County Government Office with national jurisdiction. The list of district offices can be found at the following link: http://jarasinfo.gov.hu/

Conciliation Board

For the purposes of the rules on the Conciliation Board, a consumer is also a non-governmental organisation, a church, a condominium, a housing association, a micro, small or medium-sized enterprise, as defined in a separate Act, who buys, orders, receives, uses, makes use of goods or is the recipient of commercial communications or offers relating to goods.

If the Customer’s consumer complaint is rejected by the Service Provider, the Customer is entitled to file a consumer complaint against the Service Provider, which may be submitted to the competent Conciliation Board of the Customer’s place of residence or domicile. The conciliation body will start its proceedings at the request of the Consumer. The Consumer Conciliation Board can be approached only if the consumer tries to settle the dispute directly with the business. Direct dispute resolution can be done in person at the service provider’s customer service, by phone or e-mail. An additional requirement is that the request for a panel proceeding, which must be submitted to the chairperson of the panel, includes the following:

– the name, residence, domicile of the consumer; the name and registered office or place of business with which the consumer has a dispute;

– if the consumer wishes to apply to the body whose jurisdiction is the place of performance of the contract, the consumer must indicate the place of performance of the contract;

– the consumer’s position on the dispute and the facts and evidence supporting his/her position;

– a statement from the consumer confirming that he has tried to settle the dispute directly with the business;

– the consumer must also declare that he or she has not brought the dispute before another conciliation body, mediation or civil proceedings;

– must state what you are asking for and what decision you expect the body to take. finally, the application must include the consumer’s signature

In addition, the request must be accompanied by any documents relied on by the consumer as evidence, as well as documents proving that the consumer has tried to settle the dispute with the business but has been unsuccessful.

Please be informed that the Service Provider is obliged to cooperate in the conciliation procedure.

Court proceedings

If the consumer does not go to a conciliation body or if the procedure has not been successful, the consumer has the right to go to court to have the dispute resolved.

The action must be brought by means of a statement of claim containing the following information:

– the competent court;

– the names of the parties and their representatives, their place of residence and their status in the proceedings;

– the right asserted, stating the facts on which it is based and the evidence in support of those facts;

– information from which the jurisdiction and competence of the court can be established; a request for a definitive ruling from the court (application for a declaration of enforceability)

The application must be accompanied by the document or a copy of the document, the contents of which are relied on as evidence.

Online dispute resolution platform

2016. On 15 February 2011, the EU Commission launched a new extra-judicial dispute resolution platform. The platform allows consumers to resolve their online shopping disputes quickly, without going to court.

Hungary is also obliged to use the so-called. operate an online dispute resolution contact point, where at least two advisers should be available to assist disputing parties if they have questions about the procedure. In Hungary, this task is carried out by the Budapest Conciliation Board.

The Online Dispute Resolution platform is available here: http://ec.europa.eu/consumers/odr/. Please contact us at info@ajandekbazis.hu.hu.

§ 8 UNILATERAL AMENDMENT OF THE GENERAL TERMS AND CONDITIONS

The Service Provider is entitled to unilaterally modify these General Terms and Conditions by informing the Customers in advance on the Website. The amended provisions shall become effective for the Customer upon the first use of the Website after the entry into force of the amended provisions and shall apply to orders placed after the amendment.

§ 9 RESERVATION OF OWNERSHIP

The product remains the property of the Service Provider until full payment of the purchase price. If, for whatever reason, the product is still in the Customer’s possession before the purchase price has been paid in full, the Customer shall be liable to the Service Provider for any damages, for which no one can be held liable.

§ 10 ADDITIONAL CONDITIONS OF USE

10.1. Responsibility

The Customer may use the Website solely at his/her own risk and accepts that the Service Provider shall not be liable for any material or non-material damage arising during use, in addition to liability for intentional breach of contract or for damage to human life, bodily injury or health.

The Service Provider excludes all liability for the conduct of users of the Website. The Customer must ensure that the use of the Website does not directly or indirectly infringe the rights of third parties or the law. The Customer is fully and solely responsible for his/her own conduct, in which case the Service Provider shall fully cooperate with the competent authorities in order to detect any infringements.

The Service Provider is entitled, but not obliged, to check the content that may be made available by the Customers during the use of the Website, and the Service Provider is entitled, but not obliged, to look for indications of illegal activity with regard to the published content.

The pages of the service may contain links to the pages of other service providers. The Service Provider is not responsible for the privacy practices or other activities of these service providers.

Due to the global nature of the Internet, the Customer accepts that when using the Website, he/she is also obliged to comply with the provisions of the applicable national legislation. If any activity in connection with the use of the Website is not permitted under the law of the Customer’s country, the Customer shall be solely responsible for such use.

If the Customer notices any objectionable content on the Website, he/she shall immediately notify the Service Provider. If the Service Provider, acting in good faith, finds the indication to be justified, it is entitled to delete the information or modify it without delay.

The agreement concluded between the Service Provider and the Customer under these Terms and Conditions shall terminate if the Customer cancels his/her registration or if the Service Provider cancels the Customer’s registration.

10.2. Copyrights

The Site as a whole, its graphic elements, text and technical solutions, and the elements of the Service are protected by copyright or other intellectual property rights (including, without limitation, trademarks). The Service Provider is the copyright owner or the authorized Buyer of all content displayed on the Website and in the provision of services available through the Website: any copyright works or other intellectual works (including, but not limited to, all graphics and other materials, the layout and design of the Website, the software and other solutions, ideas and implementations used).

The saving or printing of the contents of the Website and parts thereof on physical or other media for private use or with the prior written consent of the Service Provider is permitted. Any use other than for private purposes, such as storage in a database, transmission, publication or downloading, commercialisation, etc., is only possible with the prior written consent of the Service Provider.

In addition to the rights expressly set forth in these GTC, no registration, use of the Website or any provision of these GTC shall grant the Customer any right to use or exploit any trade name or trademark displayed on the Website. In addition to the display, temporary reproduction and private copying required for the intended use of the Website, these intellectual works may not be used or exploited in any form whatsoever without the prior written permission of the Service Provider.

The Service Provider reserves all rights to all elements of its service, in particular to the domain name www.ajandekbazis.hu, its subdomains, all other domain names reserved by the Service Provider, its subpages and its Internet advertising spaces. Any activity aimed at delisting, organizing, archiving, hacking or decrypting the Service Provider’s database is prohibited, unless the Service Provider gives special permission.

It is prohibited to modify, copy, insert new data or overwrite existing data by bypassing the interface or search engines provided by the Service Provider without a separate agreement or without using the service provided for this purpose.

By using the Service, the Customer accepts that the Service Provider may use the data uploaded by the Customer in the course of using the Service at any time and anywhere within the framework of the relevant Privacy Policy, without any restriction and without paying any extra fee.

Effective date of these General Terms and Conditions: 22.11.2023